Shipping & Returns
Shipping & Returns
We aim to make delivery fast, fair, and hassle-free. Below you’ll find details on how we ship, when you can expect your order, and what to do if there’s a problem.
🚚 UK Shipping
- 📦 We ship across the UK via Royal Mail 2nd Class or Evri/Royal Mail (for larger parcels)
- ⏱️ Orders are usually dispatched within 1–3 business days
- 🖨️ Custom orders may take 3–7 business days depending on complexity
- 📮 You’ll receive a dispatch confirmation email when your order is on the way
- 📍 Local pickup is available — select "Local Pickup" at checkout
🌍 International Shipping
- ✈️ We ship internationally to most countries
- 📦 All international orders are sent using a tracked service
- 💷 Shipping costs vary by location and weight — calculated at checkout
- 🛃 You are responsible for any customs duties, taxes, or import fees
- 📬 Delivery time varies by destination — usually 5–15 working days
If you’re unsure whether we ship to your country or need a bulk quote, please contact us.
🔄 Returns & Refunds
- 🛡️ If your item arrives damaged or faulty, contact us within 7 days for a replacement or refund
- ✂️ Custom-made items (including signs, letters, bases made to spec) are non-returnable unless defective
- 📧 Email support@3dpeakprint.com with your order number and photos if applicable
- 💬 We aim to resolve any issues quickly and fairly
💬 Still Have Questions?
Feel free to reach out via our Contact Page or email us directly at support@3dpeakprint.com.